O+M:O
Operations + Maintenance: Occupier
Phase: Operations / maintenance · Owner role: Occupier
For projects that involve the ongoing operations and maintenance of a building or space that's already constructed, where the Owner is either a Tenant or property owner with no Landlord duties or control over Tenant leasing.
54 applicable activities
Social Impact 14 activities
- IAa1.1 Driver
Establish project understanding and governance framework
Impact Assessment · IA01
- IAa1.2 Driver
Gain a good understanding of the communities likely to be affected by the project by preparing a Community Profile
Impact Assessment · IA01
- IAa1.3 Driver
Map the proposed project value chain
Impact Assessment · IA01
- IAa1.4 Driver
Identify and scope the likely social and human rights impacts of the commercial real estate project
Impact Assessment · IA01
- IAa1.5 Driver
Determine the 'social area of influence' by identifying the likely impacted parties
Impact Assessment · IA01
- IAa1.6 Driver
Create a reliable, credible, equitable, and efficient impacted party engagement plan
Impact Assessment · IA01
- IAa1.7 Driver
Assemble relevant baseline data for key social issues
Impact Assessment · IA01
- IAa2.1 Impact
Fully inform community members about the project and likely impacts
Impact Assessment · IA02
- IAa2.2 Driver
Collect feedback from impacted parties
Impact Assessment · IA02
- IAa2.3 Driver
Develop and implement ways of addressing impacts
Impact Assessment · IA02
- IAa2.4 Driver
Establish a community grievance mechanism for direct reporting of complaints to the Owner
Impact Assessment · IA02
- IAa2.5 Driver
Draft and publish the Social Impact Management Plan (SIMP)
Impact Assessment · IA02
- IAa3.1 Impact
Develop and implement ongoing social performance monitoring plan that addresses obligations from the SIMP
Impact Assessment · IA03
- IAa3.2 Impact
Undertake evaluation and periodic review (audit)
Impact Assessment · IA03
Social Responsibility 9 activities
- TGa1.2 Driver
Complete interactive, activity-based training on social responsibility principles and practices during the operational phase
Transformational Governance · TG01
- TGa1.3 Driver
Promote community education on social responsibility through creative education and awareness signage campaigns
Transformational Governance · TG01
- TGa2.2 Driver
Participate in a voluntary initiative addressing social responsibility on the operating asset
Transformational Governance · TG02
- TGa3.2 Impact
Implement site-specific social responsibility policies within governance on the operating asset
Transformational Governance · TG03
- TGa4.2 Impact
Promote social responsibility through a public-facing communication on the operating asset
Transformational Governance · TG04
- TGa5.2 Driver
Conduct impacted party materiality assessment on the operating asset
Transformational Governance · TG05
- CIa1.1 Impact
Design and execute a community involvement initiative that achieves a specific impacted party-centered goal
Community Involvement · CI01
- CIa1.2 Impact
Participate in a community services event within developed community involvement initiative
Community Involvement · CI01
- SIa1 Impact
Contribute to the increase of capacities, resources, and opportunities within a community through financial contribution
Social Investment · SI01
Social Justice 14 activities
- SJa1.1 Impact
Achieve equity + inclusion in Tier 1 Supplier procurement
Social Equity + Justice · SJ01
- SJa1.3 Impact
Implement inclusive procurement activities in Tier 1 Suppliers' procurement of Tier 2 Suppliers
Social Equity + Justice · SJ01
- SJa1.4 Impact
Achieve equity + inclusion in Tier 2 Supplier procurement
Social Equity + Justice · SJ01
- SJa2.1 Impact
Follow human-centered inclusive design practices
Social Equity + Justice · SJ02
- SJa2.2 Impact
Owner must provide fair and respectful treatment of employees
Social Equity + Justice · SJ02
- SJa2.3 Impact
Tier 1 Suppliers must provide fair and respectful treatment of workers
Social Equity + Justice · SJ02
- SJa2.4 Impact
Owner must ensure equal remuneration, regardless of gender, for work of equal value
Social Equity + Justice · SJ02
- SJa2.5 Impact
Owner must ensure equal remuneration for work of equal value regardless of diversity characteristics
Social Equity + Justice · SJ02
- SJa3.1 Impact
The Owner shall not acquire land or building assets through eminent domain, compulsory acquisition, resumption, expropriation, or other involuntary displacement
Social Equity + Justice · SJ03
- SJa3.2 Impact
Projects do not infringe on communities
Social Equity + Justice · SJ03
- SJa3.3 Impact
Promote local community employment
Social Equity + Justice · SJ03
- SJa3.4 Impact
Owner shall remediate damage from negative community impacts
Social Equity + Justice · SJ03
- INa1 Impact
Design and execute a social justice strategy, program, partnership, or initiative that elevates the commercial real estate industry
Social Justice Innovation · IN01
- INa2 Impact
Address root causes of inequity to prevent reproducing inequitable power relationships through an equitably designed feature within the project
Social Justice Innovation · IN02
Social Accountability 17 activities
- HRa1.1 Impact
Owner shall proactively specify ethical materials in design and planning documents
Human Rights · HR01
- HRa1.2 Impact
Conduct a supply chain risk assessment and action plan
Human Rights · HR01
- HRa1.3 Impact
Ethical sourcing of products and materials
Human Rights · HR01
- HRa1.4 Impact
Owner shall remediate materials procurement negative impacts to human rights
Human Rights · HR01
- HRa2.1 Impact
Owner shall provide a living wage
Human Rights · HR02
- HRa2.2 Impact
Owner shall ensure decent work conditions
Human Rights · HR02
- HRa2.3 Impact
Suppliers shall provide a living wage
Human Rights · HR02
- HRa2.4 Impact
Suppliers shall ensure decent work conditions
Human Rights · HR02
- HRa2.7 Impact
Owner shall remediate Supplier procurement negative impacts to human rights
Human Rights · HR02
- HRa3.1 Impact
Communicate externally about human rights impacts and how the Project addresses them
Human Rights · HR03
- HRa3.2 Impact
Establish a grievance mechanism for direct reporting of human rights violations to the enterprise
Human Rights · HR03
- HRa4.1 Impact
Conduct education and training sessions on human rights standards for relevant procurement employees
Human Rights · HR04
- HRa4.2 Impact
Conduct educational sessions to share lessons learned + best practices on Human Rights in the commercial real estate industry
Human Rights · HR04
- HSa1.1 Impact
Enhance human health and wellness for occupants of the property through a science-based system of strategies
Health + Safety · HS01
- HSa1.2 Impact
Safeguard community health, safety, and wellness
Health + Safety · HS01
- HSa1.3 Impact
Provide safe and healthy jobsites and prevent work-related injury and ill health by eliminating hazards and minimizing occupational health & safety risks
Health + Safety · HS01
- HSa1.4 Impact
Provide safe and secure structure of all occupiable spaces by ensuring structural integrity and compliance with fire safety
Health + Safety · HS01