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SEAM

Activity IAa2.2

Objective

Impacted Party Engagement

Concept IA

Concept

Impact Assessment

Activity Type

Driver

Rating System Application

B+I:D B+I:O O+M:D O+M:O

Collect feedback from impacted parties

Scope

The Owner shall systematically gather feedback from all impacted parties as identified in the impacted party analysis in Activity IAa1.5 to ensure diverse perspectives, concerns, and suggestions from every relevant individual or group are considered in the project's decision-making and implementation. Feedback collection methods that do not comprehensively address all identified impacted parties, or that bypass the findings of the impacted party analysis are outside the scope of this activity.

Requirements

  1. 01.

    Feedback shall have a 95% confidence level with a 5% margin of error to ensure the responses accurately represent the views and concerns of the respective group.

  2. 02.

    Analysis of the collected feedback to identify key themes, concerns, and suggestions from impacted parties. For example, categorize feedback into themes like safety concerns, social impacts, and suggested improvements.

Indicators

The performance indicator is the percentage of impacted party feedback collected according to the requirements. The first context indicator is the percentage of impacted party feedback collected from identified marginalized or vulnerable groups. The second context indicator is the total number of impacted parties engaged.

Step 1

To calculate the performance indicator:

  1. Identify the sample size for each impacted group that represents a 95% confidence level with 5% margin of error for community members.
  2. Identify the number of impacted parties giving feedback.
  3. Calculate the percentage of impacted parties feedback collected per impacted party group.

p = (S_H / n) × 100

Step 2

Calculate progress as the percentage averagexi of the impacted party feedback collected.

P = (p1+p2+p3… / N) × 100

Scoring

Points assignment

Points Percentage Impacted Party Feedback Collected
1 point 20% of impacted party feedback collected
2 points 40% of impacted party feedback collected
3 points 60% of impacted party feedback collected
4 points 80% of impacted party feedback collected
5 points 100% of impacted party feedback collected

Documentation

  1. 01.

    List of financial, human, and material resources utilized for this activity.

  2. 02.

    Impacted Party Feedback Collection Report containing the following:

    1. a.

      The process of collecting feedback from each identified impacted party group

    2. b.

      the number of impacted parties contacted + number of responses received per group

    3. c.

      list of sample sizes that meet the 95% confidence level for each impacted party group

    4. d.

      export of collected feedback per group with quantitative and qualitative data

  3. 03.

    Impacted Party Feedback Analysis Report detailing the analysis of the collected feedback, including:

    1. a.

      the approach used to analyze the data, such as thematic analysis, sentiment analysis, or any other relevant methods

    2. b.

      the key themes, concerns, and suggestions identified from the impacted party feedback, providing a clear and concise summary

    3. c.

      quotes or examples from impacted parties to illustrate the findings

Referenced Source

  • Social Impact Assessment: Guidance for assessing and managing the social impacts of projects, International Association for Impact Assessment (2015)
SOCIAL IMPACT

SEAM Standard v1.1

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